I actually strongly don't choose to fly with American Airlines ever once again, their purchaser service is Terrible!!! I had been with a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay about. Why on earth do I really need to fly to Big apple to return to Virginia. My combat was suppose to leave Miami International to Laguardia at 5pm. The flight was to start out boarding at four:30pm and they made an announcement that their could well be a 15 moment hold off and I went towards the counter to ask the representative if I was likely to make my link and he or she informed me I could well be wonderful. The reason I checked on my link was because my lay about wax only 58 minutes. We’ll we boarded the flight so I believed I will be high-quality to catch my link bug that was so we sat over the plane for over and hour while they set each of the required to deal with. They didn't give anybody the chance to try to make alternate travel which was Certainly Completely wrong. I used to be in Miami for my brother’s funeral because Thursday. My husband performs two career and he had to consider off from function Thursday, Friday and Monday from the two Work. I also had to get off myself. The flight sooner or later took off and I missed my link.
We not too long ago, today the 24th, returned from the excursion to Cancun/Rivera Maya region and could not know that when are luggage was gained on our departing flight from DFW on March nineteenth, that one among our baggage was fully destroyed on the inside by a person in terminal D immediately after it had been checked in. Who'd be in control of doing this an American employee or maybe the TSA? Another person has stolen a blue sapphire faced check out, and my our personal, 1979 University of Pharmacy ring, which experienced a sizable diamond mount in it.
I much too had an absolute nightmare of a flight with them. I stuffed out their 1500 term complaint type by chopping it right down to the point that even I did not fully grasp what I had gone through.
American Airlines has the worst buyer service of all airlines I've used in my 63 a long time. My wife’s anniversary earrings have been stolen out of her suitcase on June twenty, 2013 and Consumer service has REFUSED to Speak to us back again after reporting the thief the working day it transpired.
I have flown your airline two instances in the last twelve weeks and had a single man that actually works for me to fly last 7 days on the non quit flight you fellas can’t even obtain a non end flight on time.
Unsure if this tends to operate …. I attempted to talk to anyone about some complaints and receiving reimbursed for Accommodations remain in Dallas thanks to skipped flight into Mobile Alabama. Also the gate agents in Dallas had been no support at all with looking to get resort room or the rest. This would not be a large offer if was for myself a developed gentleman in my late fifty’s . But this was my 24 year index old daughter traveling with two younger kids ( 2 one/2 yr and 3month previous ) traveling back to check out her family members because her Husband is while in the Air Drive stationed overseas.
Upon landing in Roatan on Feb 14, I learned a piece of my luggage was even now in Miami and they would have it over the plane on the following flight from Miami to Roatan, the next Saturday!
I had been on keep with reservations many situations for very extended amounts of time. 1 AA reservations and 1 agent advised me it could cost me an extra $189.00 to fly out upcoming early morning then mentioned that flights were booked up coming day.
Furious: A single grievance having said that noticed the star insist a single expenditure he could not do without the need of was flying by private jet as being a industrial flight could well be a 'f***ing nightmare of monumental proportions'
I'm so amazed by Tracy Miller while in the reservations Division. I accidentally booked a flight to the incorrect place and was freaking out, and she worked with me to don't just get me to the right spot but in addition identified the exact same price.
My daughter and I flew to Barbados for my Buddy”s funeral on Jul 23rd. We had a disservice and to the return flight, we were pressured to wait above one hour for a wheelchair. It absolutely was frustrating, and as someone with cardiac wellness, it absolutely was relatively Frightening.
I am able to’t mention that much for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I got to Denver, the Frontier plane to which I had been booked by Orbitz had remaining and I missed my flight.
Very let down with AA. In the course of my travel to NORFOLK from ALBUQUERQUE this time around on Military Orders – a lot of troubles transpired which i just can’t forget and surprise why some policies exist as they do. Commencing off, my luggage was not tagged effectively popping out of Albuquerque and didn't make the transfer link in DFW to ORF – eight hour hold off with luggage getting to me, which experienced my uniforms for the next day. Indeed I received my uniform in time, but only permitted for ~four several hours of snooze right before reporting for duty soon after I drove to airport to get the bag. Not to mention my DoD ID is now not with your system to permit for TSA pre-Check out…either one of these circumstances usually are not an enormous deal and I can certainly neglect these items without having that site to create a remark…the return vacation again to ABQ is my motive. On my return vacation, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight private pet friendly aircraft charters Atlanta from NORFOLK to CHARLOTTE was delayed a little more than a person hour leading to me to own a couple of 15 moment window for my relationship flight in CHARLOTTE to PHOENIX. After i saw this limited window, I tried to work with The shopper service clerk for the gate in NORFOLK to get something accomplished (i.e. notify gate in CHARLOTTE that someone on Military services ORDERS may be a minimal late and to carry gate to permit transfer – would've solved what on earth is about to happen)…since 15 minutes was in a few “30 minute window” allowance for anything to be completed and that I would have time for making my transfer – she would not or couldn't do something for me.
When I arrived in Newark, AA educated me that the ticket agent had did not “scan” my bag, and Subsequently, even at 7:00 p.m., they might not arrange for my bag to acquire on Yet another flight to Newark that evening.